KNOWING OUR CLIENTS, KNOWING OURSELVES April 16, 2019: 8:30 am to 4:30 pm MDoH, Prevention & Health Promotion Administration 500 N Calvert Street, Baltimore, MD 2nd Floor Conference Room
HOW DO OUR OWN EXPERIENCES – OUR CLASS, GENDER, RACE, ETHNICITY, SEXUAL ORIENTATION, GENDER EXPRESSION, AND ABILITIES INFORM OUR SENSE OF SELF AND OUR INTERACTIONS WITH CLIENTS? HOW HAVE OUR LIFE EXPERIENCES OF PRIVILEGE AND DISADVANTAGE IMPACTED OUR EXPECTATIONS OF OTHERS? ARE OUR CLIENTS TRULY “HARD TO REACH” OR “DIFFICULT”? WHAT DO THE LABELS WE PUT ON SPECIFIC CLIENTS TELL US ABOUT OURSELVES? THIS WORKSHOP CREATES A SAFE ENVIRONMENT IN WHICH TO EXPLORE THESE TOPICS.
SESSION OBJECTIVES: • Identify biases that will impact interactions with clients • Develop strategies for suspending judgement and managing biases • Identify and utilize client assets in client services