SSW Staff Profile: Jill Carter

Every other week during the semester we will showcase one staff member. This week we get to know Jill Carter, an Instructional Technology Lead with the Ruth H. Young Center for Families and Children.

How would you describe yourself? I've been told that I'm just like my mother. I'm okay with that.

When did you join the SSW and what is your day-to-day role?

I joined the SSW in 2013 after working at JHU School of Nursing for 15 years. I think I needed the change. I spend the better part of my day resolving issues related to our learning management system (LMS) and creating and administering online learning for the Child Welfare Academy.

What skills are needed for your role? The skill that I use every day is problem solving. I'm always thinking, "What's the best way to do that?"I describe myself as a Jack of all trades. I do a little web design, html, graphic art, desktop publishing, LMS administration, video editing, etc.

What's the most rewarding and challenging part of your work?

Since my work supports what others do, it's rewarding when I am able to provide the necessary assistance to make that person or training successful. It's challenging when things don't work like I thought they would and I need to rethink my approach.

What would you be doing if you hadn't followed this career path?

Hmmm.... I have a career path? Librarian or accountant.

How do you relax when you're not at work?

I bought a bike last summer. I've named her Sandia. She and I are exploring bike trails in Maryland.

What's playing in your car right now? NPR. I'm a borderline news junky.

What would you most like to tell yourself at age 13?

Oh, so many things!

You're happiest when....

A. When something that I've done actually works. I'm a problem-solver at heart. B. When I'm at the beach. Salt water makes me happy.

Where can people find you on social media if they want to follow you?

I'm on LinkedIn, Facebook, and Instagram. My son has asked me that since he and his friends use Instagram he would appreciate it if I didn't.

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