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Ombudsman Services Available for UMB Faculty and Staff

Confidential Ombuds services are available to UMB faculty and staff for assistance with workplace concerns. Reasons to visit the Ombudsperson include situations that make one uncomfortable in the workplace such as feeling something unfair has taken place; being unsure about a school or university policy or procedure; conflict with a co-worker or supervisor; needing a neutral person to listen; or seeking help when one does not know where else to turn.

The Ombudsperson does not advocate for persons or groups; give legal advice; provide psychological counseling; or participate in formal procedures such as grievances. The Ombudsperson cannot change or waive school policies, nor can she serve as an agent of notice for the University.

Dr. Laurelyn Irving holds a PhD from the University of North Texas, an MSSW from the University of Wisconsin-Madison and a BA from Purdue University. She has over 20 years of experience teaching university staff how to resolve conflict and 11 years in practice as a mediator.

To make an appointment, Dr. Irving can be reached at 410-706-8534 or by email at For more information, visit

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